Terms & Conditions

Company information:

Von hardfiskverkun ehf. (Von Iceland)
Eyrartrod 11, 220 Hafnafjordur, Iceland.
Tel: +354 5555666, email: von@voniceland.is

Von Iceland reserves the right to cancel orders, e.g. due to incorrect price information or stop offering products without notice. Von Iceland reserves the right to confirm orders by telephone.

Product Delivery

All orders are processed the next working day after ordering. If the product is not in stock, a service representative will contact you and inform you of the estimated delivery time of the product. All orders are distributed from our warehouse in Portland, ME. Von Iceland is not liable for lost shipments or damage that may occur to goods in transit. If a product is lost in the mail or suffers damage from the time it is sent from Von Iceland to the buyer, the damage is the responsibility of the buyer. Delivery cost is included in the product price, except otherwise is stated in the product description.

We currently only ship to USA and Canada

Product price and shipping cost

All prices in the online store includes shipping cost. We send all products from our warehouse in Portland ME directly to your door. Shipping cost is included in the price except otherwise is stated in the product description.

Exchange and return of product
A 14-day right of return is granted when purchasing a product in exchange for the presentation of a sales invoice that satisfactorily shows when the product was purchased. The product must be unused, in perfect condition and in its original undamaged packaging when returned. If a product is sealed, the seal must not be broken. Delivery of a product is based on its original price unless the product in question is on sale or on a special offer upon delivery. The price of the product is based on the day it is returned.

Faulty product
If a product is defective, customers are offered a new product instead and we pay all shipping costs in question. Or refund if required. In other respects, reference is made to the Act on Consumer Purchases no. 48/2003 and the Act on Consumer Contracts.

Confidentiality (Security Terms)

The seller guarantees the buyer full confidentiality regarding all information he provides in connection with the transaction. Information will not be passed on to third parties under any circumstances.

Privacy policy

All personal information will be strictly confidential and will not be given or sold to a third party.

Law and venue

This agreement is in accordance with Icelandic law. If a case arises because of this, it shall be brought before the District Court of Reykjanes. Governing law / Jurisdiction These Terms and Conditions are in accordance with Icelandic law.